Last updated: 11/13/2025
When you access and utilize our AI video generation service (referred to as "the Service"), you acknowledge and accept that you are bound by the terms and conditions set forth in this agreement. Should you not agree with these provisions, we request that you refrain from using our service.
For more information about our services, please visit our homepage, check out our FAQ, or review our Privacy Policy.
Our platform offers an AI-driven video creation solution that enables users to produce videos from textual descriptions and image inputs through cutting-edge artificial intelligence. Our offerings encompass:
To access our service, you need to establish an account by submitting truthful and comprehensive details. You bear the responsibility for keeping your account login information secure and confidential.
Your responsibilities include:
Our service is restricted to legitimate uses, such as:
Our service must not be used to:
You maintain ownership rights over all content you submit or generate through our platform. Through your use of our service, you provide us with a restricted license to handle, retain, and present your content as needed to deliver our services.
Videos produced through our AI systems belong to you, in accordance with these terms. Nevertheless, you recognize that content generated by artificial intelligence might not qualify for copyright protection in certain legal jurisdictions.
Our platform, encompassing its visual design, operational features, and core technology, is safeguarded by intellectual property regulations. Reproduction, modification, or distribution of our service requires explicit authorization.
Our platform functions using a credit-based payment model. Rates may be adjusted with prior notification. Up-to-date pricing information is available on our website and may differ depending on usage levels and selected features.
Credits must be purchased upfront. Unless explicitly stated otherwise, all transactions are final and non-refundable. We support major credit card providers and additional payment options as indicated on our platform.
Refund decisions are made at our sole discretion and may involve processing charges. Unused credits can potentially be refunded if requested within 30 days of the original purchase date.
While we work diligently to ensure consistent platform availability, we cannot guarantee continuous, uninterrupted access. Temporary service disruptions may occur due to system maintenance, software updates, or technical complications. We are not responsible for any downtime or interruptions in service delivery.
We value your privacy. Our handling of personal information is regulated by our Privacy Policy, which forms an integral part of these Terms through reference. Through your use of our service, you agree to the data collection and usage practices detailed in our Privacy Policy.
To the fullest extent allowed by applicable law, our platform shall not be held responsible for any indirect, incidental, special, consequential, or punitive losses, including without limitation financial losses, data loss, or other non-material damages arising from your utilization of the service.
The service is offered on an "as is" basis without any form of warranty. We renounce all warranties, whether expressed or implied, including without limitation warranties related to merchantability, suitability for a specific purpose, and absence of infringement.
You have the option to close your account at any time by reaching out to our support department or utilizing the account deletion functionality.
We reserve the right to immediately terminate or suspend your account, without advance warning, for any cause, including but not limited to breaches of these Terms or engagement in unlawful activities.
Once termination occurs, your authorization to access the service ends immediately. We may remove your account and related data, although certain information might be preserved as legally mandated.
These Terms are subject to and interpreted according to the laws of [Jurisdiction], excluding any principles of conflict of laws. Any conflicts or disagreements stemming from these Terms will be adjudicated in the judicial courts of [Jurisdiction].
We retain the authority to amend these Terms whenever necessary. Users will be informed of material modifications through electronic mail or platform notifications. Ongoing use of the service after changes are implemented indicates acceptance of the revised Terms.
Should any section of these Terms be determined to be unenforceable or invalid, that particular provision will be restricted or removed to the least extent required, enabling the remaining Terms to continue in full legal effect.
For any questions or concerns regarding these Terms of Service, please get in touch with us at:
Email: support@saro2.ai
Team: Saro2 team
Address: 123 Victoria Street, London, SW1E 6QX, United Kingdom
We will respond to your inquiry within 5 business days.
For more information, visit our homepage, FAQ, or Privacy Policy.