Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("AUP") explains the rules for using our AI video generation service responsibly. It applies to all prompts, uploads, edits, outputs, account activity, and API usage on the platform.

This AUP supplements our Terms of Service and Privacy Policy. If there is a conflict, we may enforce the stricter rule to protect users, third parties, and the platform.

2. Allowed Uses

You may use the service for lawful creative, commercial, educational, and research purposes, including marketing videos, product demos, storyboards, explainers, and other original media, provided your usage complies with this AUP and all applicable laws.

3. Prohibited Adult and NSFW Content

We do not allow content that is pornographic, sexually explicit, or otherwise intended for sexual gratification. This includes attempts to generate, upload, transform, or distribute:

• Nudity presented in a sexualized or exploitative context
• Explicit sexual acts, intercourse, fetish content, or arousal-focused content
• Adult-only, NSFW, escort, or sexual services content
• Sexualized depictions of young-looking persons or any content involving minors
• Non-consensual sexual content, assault, exploitation, or intimate image abuse

Any content involving child sexual abuse material or exploitation is strictly forbidden and may be reported to relevant authorities.

4. Other Prohibited Content and Conduct

• Illegal content or content that facilitates illegal activity
• Graphic violence, gore, torture, or content glorifying serious harm
• Hate, harassment, bullying, or discriminatory abuse
• Self-harm, suicide promotion, or dangerous challenges
• Impersonation, fraud, scams, disinformation, or deceptive deepfakes
• Violations of privacy, publicity, copyright, trademark, or other legal rights
• Malware, phishing, credential theft, scraping abuse, or attempts to bypass platform safeguards

5. Moderation and Enforcement

We may use automated systems and human review to detect policy violations. If we believe content or account activity violates this AUP, we may block generation, remove content, limit features, suspend access, terminate accounts, or take other appropriate action without prior notice.

6. Your Responsibilities

• Use only content you have the right to submit and process
• Obtain required permissions before depicting identifiable people, brands, or private property
• Review outputs before publishing or distributing them
• Comply with local laws, platform rules, advertising standards, and disclosure requirements

7. Reporting and Contact

To report content or appeal an enforcement action, contact support@saro2.ai. Include your account email, relevant job or content identifiers, and a short description of the issue.

8. Changes to This Policy

We may update this AUP from time to time. Continued use of the service after an update means you accept the revised policy.